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Terms of Trade

Kiatronics Ltd owns and operates this website and is located in Tauranga, New Zealand. Telephone 07 5787739. Or email us here.

Online Ordering

Ordering online with Kiatronics is quick & easy. You must be registered to purchase from the website. Register on the LOG IN page and then login using your user ID and password details. Create your order by browsing our product range and adding products to the cart. When you have made your selection, choose your shipping and payment options.

Payment Options

You can pay for your order by credit card using Paypal, pay by online banking or by purchase order if you have an account. If you are a New Zealand registered business you can apply for a credit account with us. Contact us via our CONTACT US page for an account application. If collecting orders from our factory they can be paid at time of collection by cheque or cash. We do not have eftpos facilities.

Shipping

We have several options for shipping during the checkout process. Our shipping rates are calculated automatically based on the weight and dimensions of your purchase and will be displayed to you at the check out stage of ordering. Therefore it is difficult for us to estimate your shipping costs beforehand. Ultimately the heavier and bulkier your parcel the more expensive it will be. As a rough guide, smaller 'within NZ' orders that consist of a few small components are often calculated at around $4 or $5. Larger NZ orders are usually between $8 and $15. New Zealand orders are dispatched via Courier Post and International orders are shipped via New Zealand Post. Alternatively orders can be collected from our factory in Tauranga during office hours.

Acceptance of Terms

When accessing this website, you acknowledge that you have read and agree to the terms outlined below. If you do not agree to the terms listed below please exit the site and refrain from ordering from it. We reserve the right to amend our terms of trade if necessary so please read them before placing an order with us. Contract, Payment and Delivery.

All prices listed on this site are in New Zealand Dollars and are exclusive of GST. Prices are subject to change without notice, however once you have placed an order the price you have been charged will not be altered. All payment is to be made in New Zealand currency. We use Paypal and accept Mastercard or Visa. Alternatively you can pay us by online banking. Delivery will only be made once payment is received

Product Availability

Every effort is made to keep product and information on this website updated and accurate. We aim to have stock of all products that are listed as ‘in stock’. Substitutions will not be made for any product without prior consent of the customer.

Privacy Policy.

We will not disclose any of your personal details to any other party under any circumstance. You will only be sent our newsletters if you have subscribed to them online and may unsubscribe anytime by emailing us.

Our Guarantee

If for any reason you are unhappy with your purchase please contact us by email us within 5 working days of receiving your order. You will be asked to return the goods to us in their original condition and packaging and on receipt of the goods we will refund your purchase. 
Freight will only be refunded if the product is faulty or arrived damaged. The cost of shipping returns back to us is at your own expense. Please choose carefully.

Trademark and copyright information

The Kiatronics brand and any registered trademarks of Kiatronics Ltd referred to on this website are the sole property of Kiatronics Ltd. They may not be used for any purpose without the owner's permission, given in writing. This website and its content are protected, under the laws of copyright covering texts, drawings and photographs, as well as by trademark law. You agree not to reproduce, other than for your own personal, non-commercial use all or part of this website or its content on any medium whatsoever without Kiatronics permission, given in writing.

You also agree not to establish any hypertext links to this website or its content without Kiatronics permission, given in writing. Kiatronics does not grant any right or license for the personal and non-commercial use of the website or its content, except for to consult it on an "as is" basis. All other rights are reserved.

Updating of information

Kiatronics makes all reasonable efforts to ensure that this website is accessible at all times. You may however be prevented from accessing the site or experience access problems due to technical difficulties or during maintenance work or upgrades. In addition, while Kiatronics takes reasonable care to ensure that the information on this site is kept up to date, it makes no representation or warranty, express or implied, of its accuracy and completeness.

The content of this website and the websites accessible via hypertext links at this site may be corrected, amended or updated at any time without notice. Kiatronics does not guarantee and makes no representations or warranties that this website and access thereto are secure, or that this website is free of viruses or bugs that could result in damage to or the loss of data. You are responsible for protecting your data from viruses. Kiatronics accepts no liability for any direct, special, indirect or consequential damages of whatsoever kind and howsoever caused, arising out of your use of or inability to access the website.

We ship worldwide.